According to the Terms & Conditions, which must be read and accepted before purchase, every user has the right to withdraw from the contract and request a refund within 14 days from the date of purchase, without providing a reason.
⚙️ If you purchased access via the App Store:
- Visit [HERE] and log into your iCloud account used for the purchase.
- Find Diet & Training by Ann in the purchase list.
- Click “Report a Problem” and submit a refund request to App Store Support.
⚙️ If you purchased access via Google Play:
- If the purchase was made less than 48 hours ago, follow the Google Play refund process ([HERE]).
- If more than 48 hours have passed, contact our Customer Support [HERE].
‼️ If you purchased access through our Polish website, please complete the return form [HERE] and submit it via the contact form [HERE].
🚨 Important:
- Deleting your account does NOT cancel your subscription or refund your purchase.
- Subscription cancellation must be done separately through App Store or Google Play.